Account Suspended... ne card replaced still suspended

[ce190bc8]

It has been communicated to me that my account has been suspended, and the cc has expired, when I communicated with the contractor he said he was paid in full, so why did I get this notice?  

The next time I attempted to sign in it said CC expired, I changed the cc on file and it was indicated that I had a balance and it would be resolved within 2 days.....  now I still 3 days later am awaiting that restriction to be removed. How can I get this done?

[BojanS]

Hi Ann,

I checked this for you and our team has reached out to you already regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account. 

Thank you!