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anthonymaingi
Community Member

Account Suspension

Hi,

My account was suspended after my payment method failed. I was not sure why this happened, but I have resolved the issue with my bank. Payment on Upwork has been cleared, but both my client and freelancer accounts which are otherwise in good standing, are still suspended. Kindly assist.
2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Antony,

 

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.

~ Goran
Upwork

Thank you for your prompt response. It is however, very discouraging that even a job I was interviewing for with very high chances of getting hired, seems to have been withdrawn automatically. Looks like all my previous feedback is also not showing
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