Nov 26, 2019 09:24:22 AM Edited Nov 26, 2019 09:27:21 AM by Anna D
I am a freelancer and all goes well with work. However, for my fashion brand, I needed to find a social media manager for Instagram, Pinterest, and Facebook. I created another account (as a client) and posted a job. Within minutes the account was deactivated stating that the job post is fraudulent. Excuse me, what? What is so wrong with looking for a social media manager??? Looks like I will have to find a freelancer elsewhere?
Solved! Go to Solution.
Nov 26, 2019 09:32:53 AM Edited Nov 26, 2019 09:35:16 AM by Preston H
Anna:
There may have been some confusion on your part with regards to how to set things up so that you can hire as a client.
Upwork wants you to be able to do that, but what it wants you to do is to create a "client account" or "client company" or "client aspect" WITHIN your already-existing freelancer login account.
This means you will log into Upwork using the SAME username and the SAME password, but when you log in, you will switch between your "freelancer side" and your "client side."
The message you received was misleading. Think of it as a programming glitch, rather than an "accurate" message. The problem was not with your job posting. The problem was with your "second Upwork account."
Nov 26, 2019 09:32:53 AM Edited Nov 26, 2019 09:35:16 AM by Preston H
Anna:
There may have been some confusion on your part with regards to how to set things up so that you can hire as a client.
Upwork wants you to be able to do that, but what it wants you to do is to create a "client account" or "client company" or "client aspect" WITHIN your already-existing freelancer login account.
This means you will log into Upwork using the SAME username and the SAME password, but when you log in, you will switch between your "freelancer side" and your "client side."
The message you received was misleading. Think of it as a programming glitch, rather than an "accurate" message. The problem was not with your job posting. The problem was with your "second Upwork account."
Nov 26, 2019 11:01:44 AM by Anna D
Thank you, this really helped. I was unaware that it's possible to use one account. All fixed!
Nov 26, 2019 09:56:49 AM by Martina P
Anna D wrote:I am a freelancer and all goes well with work. However, for my fashion brand, I needed to find a social media manager for Instagram, Pinterest, and Facebook. I created another account (as a client) and posted a job. Within minutes the account was deactivated stating that the job post is fraudulent. Excuse me, what? What is so wrong with looking for a social media manager??? Looks like I will have to find a freelancer elsewhere?
There is nothing wrong with looking for a social media manager. There is everything wrong with having 2 accounts.
Nov 26, 2019 10:55:53 AM by Bojan S
Hi Anna,
I'm sorry to hear about your account status. Please consider following up on the last email sent to you and kindly communicate with our team through that email if you have any questions, in order to keep all the information in one place.
We'll also follow up with the team about your case.
Thank you!
Nov 26, 2019 11:00:34 AM by Anna D