Sep 23, 2020 08:18:33 AM by Claudia C
Dear Upwork.
I have 2 profiles on Upwork. As a freelancer. Also as Digital Tangible, which allows me to hire freelancers. This second profile is currently "on hold" and due to this the freelancers cannot accept my Job Offer.
I went to the Support Bot chat, and it said that I should check for emails or notificactions from Upwork, to know why the account was put on hold. But I have not received any messages from Upwork.
Not sure what I can do now.
Please advise how I can solve this issue, as I have job offers pending and I need to hire another freelencer today.
Thank you very much.
Claudia Casallas
Sep 23, 2020 09:00:33 AM by Bojan S
Hi Claudia,
We'll have one of our agents reach out to you via a support ticket to assist you with your client account status and with hiring the freelancer.
Thank you for reaching out to us.