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Account on Hold

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Active Member
Claudia C Member Since: Oct 23, 2019
1 of 2

Dear Upwork. 

 

I have 2 profiles on Upwork. As a freelancer. Also as Digital Tangible, which allows me to hire freelancers. This second profile is currently "on hold" and due to this the freelancers cannot accept my Job Offer. 

 

I went to the Support Bot chat, and it said that I should check for emails or notificactions from Upwork, to know why the account was put on hold. But I have not received any messages from Upwork. 

 

Not sure what I can do now. 

 

Please advise how I can solve this issue, as I have job offers pending and I need to hire another freelencer today.

 

Thank you very much. 

 

Claudia Casallas 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Claudia,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your client account status and with hiring the freelancer. 

 

Thank you for reaching out to us. 


~ Bojan
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