Account remains suspended even after using new payment method

[launchice]

My acount was suspended due to the primarty payment method becoming inactive.

I have added a new payment method, and two payments have been paid with the new method.

However, I am still seeing a banner after I log in that tells me my company's "financial transactions have been limited" and also a contractor who is on an active contract with me says Upwork says he can't work on the contract.

Please help!

[AveryO]

Hi Isaac, 

I'll go ahead and check this with the team and will get back to you when I have more information about your account. 

UPDATE: Hi Isaac, this is an issue with your client where you were added as a team member. Your client needs to update his payment method for the issue to be resolved.