Account seems to have some functionality blocked.

[0161460c]

What on earth is this? Why am I on a forum as opposed to speaking to a representative?? The fees are high enough to have customer support!

[PradeepH]

Hello Matt,

I'm sorry to hear you haven't been able to reach a support representative. I will flag this to the team and check on the issue with your access to support options. Meanwhile, if you have an issue with your account or any questions, feel free to let us know here and we'll be happy to answer your questions or connect you with the team that could assist you.

Thank you.

Pradeep H