Mar 19, 2020 04:42:16 PM by Frederic F
I just updated a payment method and paid the remaining balance on my account. And My Account is still suppended and it says to contact customer support.
The only way top contact you is the community forum.
I beleive this matter should be handle privatly not in a community forum.
Mar 19, 2020 08:51:49 PM by Avery O
Hi Frederic,
I apologize for the inconvenience this has caused you. A member of the Customer Support Team will reach out to you to assist you further.
May 1, 2020 10:24:23 AM by Brian E
please have someone reach out to me. Upwork suspended my account because you claimed that my card endtered is a prepaid card. It is not. Please activate my account
May 1, 2020 11:05:12 AM by Bojan S
Hi Brian,
It looks like your account was already resumed. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.