May 21, 2020 07:20:53 AM by Kuldeep B
Hi I offered the contract to one of the freelancer and he says he can't accept the offer because my account is temporarily suspended . But I can not see any notification as such. I have already made an escrow payment yesterday. Please look into it asap and let me know what more I should do.
Havent received the email or notification about the suspension.
May 21, 2020 07:41:56 AM by Bojan S
Hi Kuldeep,
I just checked this for you and there are no holds on your account, and I also confirmed that freelancer should be able to accept the offer you sent them. Could you please advise them to clear their cache and cookies or to log in with another browser to check if they`re still experiencing the same issue? If their issue persists, please advise them to reach out to us directly and we'll be more than happy to assist them accordingly.
Thank you.