6d3b1ca8
Member

Account suspended - how to contact support?

Hi


I created job to create blogpost images. Included links to the sample images and after about 10 minutes i recieved email that my account is permanently suspended for some malware?

 

What's going on? Why it was suspended? There were no malware or any illegal, just links to images.

 

How to contact support about this?

 

 

3 REPLIES 3
kochubei_valeria
Community Manager
Community Manager

Hi Aved,

 

I checked with the team and they are reviewing your case at the moment. They will update you directly about the status of your account as soon as possible.

~ Valeria
Upwork

hi Valeria,

 

Can you check on my suspended account?

Hi Ralphy, 

Please send an appeal to the same email address you sent your first appeal to. Once you've sent it, I"ll follow it up with the team.

 

Thank you!


~ Avery
Upwork