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7e193c62
Member

Account suspended, no email sent

I have a message on the site telling me that my account is suspended, but I never received the email that it says I should have. How do I have it resent? Thanks.

2 REPLIES 2
maheshajwani
Member

You have not added your overview in your profile that could be the reason of your suspension. please add your overview. make sure your profile is 100% complete.  

 

 

kochubei_valeria
Community Manager
Community Manager

Hi Michael,

 

It looks like your account was automatically suspended due to certain issues with your payment method. Please add a new valid payment method. Once it's added and verified, your account should be automatically resumed.

 

Let us know if you have any further questions.

~ Valeria
Upwork
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