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joejamestaylor
Community Member

Account suspended?

I had an account setup as a freelancer and wasn't able to be a client and hire a freelancer for work. I saw on Google that I could toggle my account between freelancer and client but I couldn't make it work.

 

So I created another account 2 days ago to use as a client. I created a job and hired a freelancer for it, made payment to escrow, and then today got a notice that my account was suspended for a violation of policy. I'm extremely confused. Has anyone heard of a situation like this? Does anyone know what is happening with my money in escrow?

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Joseph,

 

I'm sorry for the inconvenience this has caused you. I followed up with the team handling your case and you should be all set now. Please check the email notification for more information.

 

Thank you.

~ Aleksandar
Upwork

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1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Joseph,

 

I'm sorry for the inconvenience this has caused you. I followed up with the team handling your case and you should be all set now. Please check the email notification for more information.

 

Thank you.

~ Aleksandar
Upwork
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