Account suspended

[ad8450a3]

I payed for upwork today and my account has been suspended, can i get my money back?

[ad8450a3]

I also don't know why account has been suspended

[BojanS · Accepted solution]

Hi Kate,

I checked this for you and our team has reached out to you just recently regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.

Thank you.

[ad8450a3]

Hi! Do you have working hours or your team work 24/7? And how long do I need to wait to solve my problem?

[BojanS]

Hi Kate,

I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

Thank you for your patience.