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Acct suspended cannot be restored

Active Member
Nina M Member Since: Aug 20, 2017
1 of 5
I have no clue why my acct has been suspended. First it said your job post has been taken down for unexplained reasons, and then I made escrow payments to freelancers for other jobs - all today, but if my account is suspended how do I know whether my freelancer is doing my work etc.
Community Guru
Katrina B Member Since: Jan 9, 2011
2 of 5

Your freelancer will get an email instructing them to quit working on your project until your account is sorted out. 

"Fairness is giving all people the treatment they earn and deserve. It doesn't mean treating everyone alike-Coach John Wooden"
Active Member
Nina M Member Since: Aug 20, 2017
3 of 5
What about my money? How do I get a refund
Community Guru
Katrina B Member Since: Jan 9, 2011
4 of 5

Have they told you that you have been permanently suspended?  If you are, they will refund your money to the orignal payment method. 

"Fairness is giving all people the treatment they earn and deserve. It doesn't mean treating everyone alike-Coach John Wooden"
Community Guru
Ryan C Member Since: Feb 3, 2017
5 of 5

Hello Nina,

 

There's an email sent to you regarding the suspension of your account. You can still have your refund even if you're suspended. If you are unable to do so, kindly reach out to us so we can assist you.


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