Jan 11, 2018 01:14:35 AM by Abdullah A
I already have paypal account, connected to my visa card. In the past I used my paypal as payment method in upwork. my problem now once I add paypal as billing method, it ask me to fill visa card information. even after I fill the information nothing happen, it keep asking about the visa information
Jan 11, 2018 01:21:27 AM by Petra R
@Abdullah A wrote:I already have paypal account, connected to my visa card. In the past I used my paypal as payment method in upwork. my problem now once I add paypal as billing method, it ask me to fill visa card information. even after I fill the information nothing happen, it keep asking about the visa information
Is your Visa card a proper Credit Card (NOT a prepaid debit card or virtual card etc)? Even as the funding source for PayPal it needs to be a proper credit card.
Jan 11, 2018 02:07:20 AM by Goran V
Hi Abdullah,
One of our team members will reach out to you and assist you further, thank you.
Jan 14, 2018 11:06:21 PM by Abdullah A
Dear Goran V
I recieved message from upwork team, and I replied since that time no more communication 😞
its now 4 days no answer from upwork side.
any way, I opended a ticket with paypal also, and they said every thing is correct in my account and from thier side.
I noticed that once you open paypal for login some javascript errors happen like a call to this
https://www.paypal.com/webapps/hermes/api/batch/setbuyer
400 (Bad Request)
please check attached
Jan 14, 2018 11:24:16 PM by Goran V
Hi Abdullah,
I`m sorry about the delay, our team will follow up on your ticket shortly.
Thank you for reporting about the Bad Request, one of our team members will investigate it further.
Jan 15, 2018 05:17:54 AM by Abdullah A
Dears,
I contacted Paypal, they said every thing is correct in my paypal account, but they said the pre-approved payment is canceled, so I have to contact you to clear my agreement for my aacount then activate it again
Regards
Jan 16, 2018 01:24:59 AM by Abdullah A
Dears,
do u have online chat or can you contact me by phone ? I want to resolve this issue as soon as possible, we are in this for 6 days.
as I said before I contacted Paypal, and they said there is no issue in my account, and I have to contact upwork to solve it.
Regards.
Jan 18, 2018 09:14:01 AM by Abdullah A