Add Paypal as Payment Method

[algrou]

I already have paypal account, connected to my visa card. In the past I used my paypal as payment method in upwork. my problem now once I add paypal as billing method, it ask me to fill visa card information. even after I fill the information nothing happen, it keep asking about the visa information

[petra_r]

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@Abdullah A wrote:

I already have paypal account, connected to my visa card. In the past I used my paypal as payment method in upwork. my problem now once I add paypal as billing method, it ask me to fill visa card information. even after I fill the information nothing happen, it keep asking about the visa information

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Is your Visa card a proper Credit Card (NOT a prepaid debit card or virtual card etc)? Even as the funding source for PayPal it needs to be a proper credit card.

[algrou]

I used the same card with upwork 3 years ago

[g_vasilevski]

Hi Abdullah,

One of our team members will reach out to you and assist you further, thank you.

[algrou]

Dear Goran V 

I recieved message from upwork team, and I replied since that time no more communication 😞

its now 4 days no answer from upwork side. 

any way, I opended a ticket with paypal also, and they said every thing is correct in my account and from thier side. 

I noticed that once you open paypal for login some javascript errors happen like a call to this

https://www.paypal.com/webapps/hermes/api/batch/setbuyer 

400 (Bad Request)

please check attached

[g_vasilevski]

Hi Abdullah,

I`m sorry about the delay, our team will follow up on your ticket shortly.
Thank you for reporting about the Bad Request, one of our team members will investigate it further.

[algrou]

Dears, 

I contacted Paypal, they said every thing is correct in my paypal account, but they said the pre-approved payment is canceled, so I have to contact you to clear my agreement for my aacount then activate it again 

Regards

[algrou]

Dears, 

do u have online chat or can you contact me by phone ? I want to resolve this issue as soon as possible, we are in this for 6 days. 

as I said before I contacted Paypal, and they said there is no issue in my account, and I have to contact upwork to solve it. 

Regards.

[g_vasilevski]

Hi Abdullah,

Our team has already reached out to you via ticket, you can access your tickets on this Link.

[algrou]

Dear gorvn
No one is updating or fixing tge ticket. My problem since 7 days. No one fix it yet. I talked to paypal and they said upwork must reset the agreement for my paypal.

[nkocendova]

Hi Abdullah,

The agent handling your ticket has addressed the ticket, please respond by accessing the support ticket with this link, so that they can assist you further. Thank you.