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d6ad9fd6
Community Member

Adding Credit Card to account

The support bot sends me to a link that doesn't have "Add Method" to it. I am trying to hire a freelancer ASAP and I cannot hire him because my account says I don't have a valid payment method added to my account....but I do.

 

Someone help me please. 

3 REPLIES 3
BojanS
Community Manager
Community Manager

Thank you for reaching out to us, Colton.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

~ Bojan
Upwork
d6ad9fd6
Community Member

Thank you Bojan - please have someone contact me ASAP as this is a time sensitive project. 

 

Thanks!

Colton

BojanS
Community Manager
Community Manager

I apologize for the delay in receiving an update, Colton.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
Upwork
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