Adding bank account to billing method

[bruderk]

I'm trying to set up direct payments from business banking account in order to reduce processing fees. We meet the criteria that is stated:

In order to use your bank account as your billing method, you must have:

• A valid U.S. billing address and bank account
• Spent at least $1,000 in the last 12-months on Upwork
• A record of on-time payments through Upwork
• A back-up billing method: PayPal or credit card

Yet the option is not available. How do we get this payment option activated so that we can get rid of the 3% processing fees?

[BojanS]

Thank you for reaching out to us, Ken.

One of our team members will reach out to you directly via a support ticket to assist you with this concern. 

[a6924cd1]

I am having the same issue. Can someone reach out to us to assist us with adding our bank account? We have had a record of ontime payments, along with well over $1,000 in payments. 

Thank you 

[ArjayM]

Hi Ashleigh,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.