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Re: Address may only include letters, digits, space, dash, comma, dot, slash, apostrophe and pound.

Active Member
Islam B Member Since: Feb 22, 2018
51 of 83

Hey i solved it also by replacing 'ß' with 'ss'.
Thanks!

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Active Member
Joerg P Member Since: Jun 7, 2018
52 of 83

Hey upwork, you should put this bug on your highest urgency level.

 

For an international platform this is very annoying. I have the same problem. Seems like because my name is written with an "ö". Now I can't use PayPal and have to use my Credit Card, which means I have to wait some days to verify.

 

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
53 of 83

Hi Joerg,

I`m sorry about the inconvenience this had caused you and thank you for your feedback, I will share this with our product managers. 


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Active Member
Milan H Member Since: Jun 20, 2018
54 of 83

I'm having the same problem! Why doesn't that issue get fixed!? I want to hire someone but can't!!!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
55 of 83

Hi Milan,

One of our team members will reach out to you directly and assist you further, thank you!


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Active Member
Arnaldo H Member Since: Aug 6, 2018
56 of 83

Hello again

 

The problem seems to be solved when one updates his contact information, as suggested.

 

Please change the error message, indicating one has to go to Settings > My Info  etc.  -  and people will get it  Smiley Happy

 

Best,

Erik Arnaldo

Active Member
Evgeniya V Member Since: Sep 14, 2018
57 of 83

Hi! I have the same problem! What should I do to solve it?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
58 of 83

Hi Evgeniya,

One of our team members will reach out to you directly via ticket and assist you further with this, thank you.


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Active Member
Sonder P Member Since: Nov 8, 2018
59 of 83

I am currently having this error no mather what I do.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
60 of 83

Hi Sonder,

I see that you have been on a live chant and one of our customer support agents assisted you with this. If you have any additional questions feel free to post them here, thank you.


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