Address may only include letters, digits, space, dash, comma, dot, slash, apostrophe and pound. City

[Goran V]

Hi Olena,

One of our team members will reach out to you via ticket and assist you further with your address, thank you.

[Carsten B]

Same problem here. Can't hire freelancer:

"Address may only include letters, digits, space, dash, comma, dot, slash, apostrophe and pound."

[Goran V]

Hi Carsten,

One of our team members will reach out to you via ticket and assist you further with hiring your freelancer. Thank you.

[Alexander F]

Hi Goran, have the same problem. 

Address may only include letters, digits, space, dash, comma, dot, slash, apostrophe and pound.
City may only include letters, digits, space, dash and apostrophe. Should include at least one letter.

Best regards

Alexander

[Goran V]

Hi Alexander,

One of our customer support agents will reach out to you via ticket and assist you further with your address, thank you.

[Mark K]

How this is possible website like this have a basic problem with that kind of error. 

I am trying to hire a frolancer and get this message:

"

Address may only include letters, digits, space, dash, comma, dot, slash, apostrophe and pound.

"

[Bojan S]

Hi Mark,

I've escalated your concern to our team and one of our team members will reach out to you directly to assist you further. 

In the meantime, please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this please share any question on your support ticket and our team will assist you further.

Thank you!

[Erwan F]

Hi,

I had the problem just now and I found the solution. The problem is the address with your paiement method. I had "é" in the address. I just changed by "e" and now it works!

have a good day

[Merve O]

i have the same error, can you help me with it

[Avery O]

Hi Merve, 

Please try updating your address and phone number on this page. Once the information has been filled up, you should be able to start hiring on Upwork. Let us know if the issue persists.