Address may only include letters, digits, space, dash, comma, dot, slash, apostrophe and pound. City

[Islam B]

Hey i solved it also by replacing 'ß' with 'ss'.
Thanks!

[Joerg P]

Hey upwork, you should put this bug on your highest urgency level.

For an international platform this is very annoying. I have the same problem. Seems like because my name is written with an "ö". Now I can't use PayPal and have to use my Credit Card, which means I have to wait some days to verify.

[Goran V]

Hi Joerg,

I`m sorry about the inconvenience this had caused you and thank you for your feedback, I will share this with our product managers. 

[Milan H]

I'm having the same problem! Why doesn't that issue get fixed!? I want to hire someone but can't!!!

[Goran V]

Hi Milan,

One of our team members will reach out to you directly and assist you further, thank you!

[Arnaldo H]

Hello again

The problem seems to be solved when one updates his contact information, as suggested.

Please change the error message, indicating one has to go to Settings > My Info  etc.  -  and people will get it  

Best,

Erik Arnaldo

[Evgeniya V]

Hi! I have the same problem! What should I do to solve it?

[Goran V]

Hi Evgeniya,

One of our team members will reach out to you directly via ticket and assist you further with this, thank you.

[Sonder P]

I am currently having this error no mather what I do.

[Goran V]

Hi Sonder,

I see that you have been on a live chant and one of our customer support agents assisted you with this. If you have any additional questions feel free to post them here, thank you.