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Adyen payment processing - has anyone heard of this?

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Active Member
Annette H Member Since: Nov 27, 2015
1 of 4

Hello everyone, 

 

I've just made my first hire and when I paid via credit card, the payment was taken from a company called Adyen UK. Has anyone had the same? 

There is no mention of Adyen on the Upwork payments sites, so I contacted Upwork who claimed they have never heard of Adyen. All very odd. 

 

If anyone knows anything, it'd most grateful for your feedback. 

 

Best wishes,

Annette

Community Guru
Nichola L Member Since: Mar 13, 2015
2 of 4

Odd! They are a 'payment' company: https://www.adyen.com/home/about-adyen

 

But I don't see how they could have been involved in your transaction unless you have signed up in some way. Or perhaps your bank has? (Guessing on my part).

 

 

 

 

Active Member
Annette H Member Since: Nov 27, 2015
3 of 4

Odd was exactly what I thought! Smiley Happy

 

I've not (knowingly) signed up to Adyen. I am a little frustrated that Upwork takes quite a long time to respond as I am getting pressured to resolve the issue. 

The only response so far was, they've not heard of Adyen and if I can supply more information. I've replied so, let's  hope they'll get back to me soon. 

 

Thanks so much for the quick response!

 

A.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
BEST ANSWER
4 of 4

Hi Annete,

 

I have checked with our Financial team and can confirm that Adyen is our international processor. 

~ Valeria
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