I had initiated a milestone by paying $100 to the escrow account. The milestone had come to an end on Aug 2 but the amount is not showing up in the escrow account as I didn't authorise the payment release to my freeelancer. Any idea on why this issue is happening.
Although you can create multiple milestones at one time, you must ‘activate’ milestones individually. You must release the previously funded milestone before you can activate the next milestone.
See this Help Artcile for visual and detail explanation on how to resolve your problem, and other tips for fixed price contracts.
I will investigate why the link does not wokr for you. Did you follow the steps as below to manually fund the milestone: If this does not work let me know, and we will investigate it from our end.