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Community Member

An Error occured while inviting Freelancer

Hey guys, i am trying invite a freelancer and it keeps giving me the error mentioned above. I have attached a screenshot as well. This has happend over last few days so I am sure its not related to some system issue. 

Community Member

Hi Zack,


We will have one of our team members look into this, but have you experienced the same issue lately?


Yes just today. It has happened over 10 times over the last week. 

Hi Zack,


A member of our team reached out to you. We will continue to assist you through the same ticket for this issue.



I have the same issue as Zack. 

An error occured Freelancer was not invited. Retry again.

It has been popping out today.


Thanks for your help.



Community Manager
Community Manager

Hi Liam, 

I've requested our Customer Support Team to reach out to you via email to help resolve this issue.

~ Avery
Community Member

I am having the same issue and Upwork has not done squat to fix it. It has been about 10 days I have not been able to invite people to a job.


I tried to open a new job and invite people and only the Phillippino freelancer got the invite. None of the American freelancers got invited.


I tried to open a new job and tried to invite more people and this time no one got through.


A rep from upwork told me that it was good I found this issue because others are having the same issue too. And that will help escalate the issue. Hello? I can't hire people for jobs. Many others are having the same issue. Isn't this enough to escalate this to a priority?


I am really sick of Upwork constantly being down and how little Upwork seems to care.

Hi Dan,


I'm sorry about the issue you're experiencing. Please do follow up on the open ticket if you've followed our team's instructions and share your feedback. I can confirm our team is still working to resolve the problem but the workaround shared should help invite the freelancers in question. Once you update the ticket, our team will be able to try and replicate the problem and update you directly.

~ Vladimir

Hello; I'm having this same issue. An Upwork Talent Specialist chat window was available, but it's been 20 minutes and there is no reply there. Can a representative please contact me? I just finished updated to Featured in order to invite this person, and the invitation is failing over and over again, in any browser that I try. Thank you.

Community Manager
Community Manager

Hi Mary,


I apologize for the delay in receiving assistance. I'll go ahead and follow up with the team you can expect one of our agents to reach out to you as soon as possible.


Thank you for your patience.

~ Bojan
Community Member

Same here

"An error occurred and FREELANCER NAME was not invited. Retry sending invite?"

Hello Ioan,


Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.


Thank you.


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