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Active Member
John H Member Since: Nov 20, 2018
11 of 24

im having the same problem

Moderator
Goran V Moderator Member Since: Mar 24, 2017
12 of 24

Hi John,

Please go to Settings > My Info and add your address and phone number, if you`re still experiencing the same issue after this let me know. Thank you.


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Active Member
Mohammed K Member Since: Nov 17, 2019
13 of 24
Hello I’m having this same issue. I need to pay my developers. Please help.
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
14 of 24

Hi Mohammed,

 

I've shared your concern with the team and one of our agents will reach out and assist you directly via support ticket. Thanks!


-Joanne
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Active Member
Lori C Member Since: Jun 23, 2018
15 of 24

I am having the same issue.  I tried 2 different browsers, and an icognito window.  nothing changes.  please help!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
16 of 24

Hi Lori,

 

 

Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this please let us know and our team will assist you further. Thank you!

~ Bojan
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Active Member
Lori C Member Since: Jun 23, 2018
17 of 24

that fixed it!

Active Member
Short C Member Since: Jul 18, 2018
18 of 24

Ideally this should be displayed in errror message to user instead of generic message.

Active Member
Jana B Member Since: Sep 14, 2018
19 of 24

That fixed the problem.  Thanks.

 

Do you think the system could generate a more helpful error message?  "Please try again" is misleading.

Active Member
Lori C Member Since: Jun 23, 2018
20 of 24

i tried everything and am still having this problem

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