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You suggeated that the problem may be that I had not added address telephone etc to my info - i updated all this an d I am still getting this notification??

Community Manager
Community Manager

Hi Roisin,


Please go to your account settings and chose the top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. 


Additionally, try clearing your cache and cookies or logging in with another browser to check if you`re still experiencing the same issue.


If the issue persists after this please let us know and our team will assist you further.


Thank you!

~ Bojan

all done and still receiving the same notice.

I'm sorry to hear that the issue persists, Roisin!


One of our team members will reach out to you directly via a support ticket to assist you with this concern.

~ Bojan