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Bad rating from 3 years ago

Active Member
Stephanie J Member Since: Sep 1, 2018
11 of 23

Yes, this is the only job I've ever hired for on Upwork and the review is just a 1/5 star with nothing else said.

 

Upwork offered to contact the Freelancer on my behalf, which sounds like a better option that me contacting them myself but I'm not sure.. like yourself, it's not my style to go fetching for the freelancer

Ace Contributor
Alan B Member Since: Oct 27, 2016
12 of 23

Hello, Stephanie:

As an Employer (Client)... I have experienced several instances when a Freelancer has written a off-the-wall, misrepresentative Client Feedback... I inquired promptly (within a few days) with Upwork Support and provided well-documented evidence of what actually happened (Upwork messages, uploads, SCOPE, etc.)... and fortunately got the record strait with Upwork Support's assistance.

 

My best recommendation is... make the effort to draft clear, articulate, well-defined SCOPES. Most Freelancers do not provide respectful reviews of SCOPES before applying... but some DO.

My experience has demonstrated that the more discerning Freelancers who are looking for solid or more interesting Jobs will recognize a well-written SCOPE... and be moved to apply for the Job.

 

Several new positive reviews can surely render meaningless any negative old one. 

Below are several snippits I use when posting my Jobs that may prove helpful to you.
I use them because a high percentage of Freelancer offers demonstrate they have not read the SCOPE and therefore are clueless about the Project.

.....................................................................................
 
FREELANCER VETTING STATUS:
- FYI:  From an Employer's perspective, the Freelancer vetting process is: time-consuming, laborious, and problematical.
- FYI:  Freelancer job platform profiles are typically limited to skimpy, inadequate info.
- FYI:  We seek skilled workmanship for open-ended project relationship.
 
.....................................................................................
 
**IMPORTANT**
- FYI:  As an Employer... we look for the few **intelligent, professional responses** to SCOPE... NOT a generic... "I can do it".
- FYI:  As an Employer... **intelligent, professional responses** stand out... they show respect and regard to an Employer... and are easy to spot.
- FYI:  As an Employer... this Job Post is is not a stand-alone offer... but rather a TEST TRIAL for a potential ongoing project relationship.
 
.....................................................................................
 
 
I hope this proves helpful.
 
Positively,
 
~ Alan
Community Guru
Luce N Member Since: Oct 9, 2016
13 of 23

Hi Stephanie, 

 

I would stop worrying about the bad feedback: I doubt that many freelancers take the time to look at the client's rating. I only rarely do, and I try to understand whether it's important or not. Or if a freelancer does take the time to notice your bad rating, they are able to see that something went wrong once only, which is not that bad. 

 

How about inviting freelancers? Chances are they will accept the interview without first looking at your rating.

Community Guru
Baris A Member Since: Mar 15, 2017
14 of 23

Alan B wrote:
 
 
FREELANCER VETTING STATUS:
- FYI:  From an Employer's perspective, the Freelancer vetting process is: time-consuming, laborious, and problematical.
- FYI:  Freelancer job platform profiles are typically limited to skimpy, inadequate info.
- FYI:  We seek skilled workmanship for open-ended project relationship.
 
.....................................................................................
 
**IMPORTANT**
- FYI:  As an Employer... we look for the few **intelligent, professional responses** to SCOPE... NOT a generic... "I can do it".
- FYI:  As an Employer... **intelligent, professional responses** stand out... they show respect and regard to an Employer... and are easy to spot.
- FYI:  As an Employer... this Job Post is is not a stand-alone offer... but rather a TEST TRIAL for a potential ongoing project relationship.
 
 
 
~ Alan

Alan, I probably never saw any of your job posts because I would remember that. If you have time, check out some public boards and even this community about what freelancers consider indications of a problem client. Some of them are:

 

Clients being confrontational and negative on their job offers.

Clients using the word "employer" to define themselves (really)

Clients making predictions about a bad outcome on their job offers.

Clients not expecting the applicants to be serious, intelligent or capable

Clients offering more jobs "after" this.

...

 

Writing your professional expectations, like the full scope of the job with attachments (if they will help) would be enough to show how serious you are as a client. Then you can eliminate the bad candidates and start working with a good one.

 

Ace Contributor
Alan B Member Since: Oct 27, 2016
15 of 23

Baris A wrote:


Alan, I probably never saw any of your job posts because I would remember that. If you have time, check out some public boards and even this community about what freelancers consider indications of a problem client. Some of them are:

 

Clients being confrontational and negative on their job offers.

Clients using the word "employer" to define themselves (really)

Clients making predictions about a bad outcome on their job offers.

Clients not expecting the applicants to be serious, intelligent or capable

Clients offering more jobs "after" this.

...

 

Writing your professional expectations, like the full scope of the job with attachments (if they will help) would be enough to show how serious you are as a client. Then you can eliminate the bad candidates and start working with a good one.

 


Hello, Baris:


Clients being confrontational and negative on their job offers.
AB:  This is a social skill that everyone need to develop... starting with children in school.

Clients using the word "employer" to define themselves (really)
AB:  Client or Employer... either designation is correct. I refer to myself as "Employer"... my Job Post... my SCOPE Requirements & Instructions... I pay my Freelancers promptly upon "Approval" of Project completion at my Employer's discretion.

Clients making predictions about a bad outcome on their job offers.

AB:  This leaves much to desire... and certainly can impose negative impact of a working relationship and Job results.

Clients not expecting the applicants to be serious, intelligent or capable
AB:  My SCOPES include the following because a high percentage of Freelancers do not operate at "high-level competence" levels. From my fairly extensive experience... a high percentage of Freelancers are rank amateurs... they do not or are are unable to perform as represented... many of whom exhibit lazy habits and poor discipline... seeking "low hanging fruit" so they can receive maximum pay for minimum effort. Not positive... substantively sub-professional in their habits... attitudes... performance... and deliverence. The good news is... with much effort... I have been able to find some real gems with whom we have managed an ongoing working relationship.

- FYI:  As an Employer... we look for the few **intelligent, professional responses** to SCOPE... NOT a generic... "I can do it".
- FYI:  As an Employer... **intelligent, professional responses** stand out... they show respect and regard to an Employer... and are easy to spot.
 
Clients offering more jobs "after" this.
AB:  My SCOPES include the following:

- FYI: As an Employer... this Job Post is is not a stand-alone offer... but rather a TEST TRIAL for a potential ongoing project relationship... based on PERFORMANCE.

From an Employer's perspective... the Freelancer VETTING PROCESS is PAINFUL: 
time-consuming, laborious, and problematical.

 

I hope this proves helpful.

~ Alan
Community Guru
Baris A Member Since: Mar 15, 2017
16 of 23

Dear Alan, thank you for your reply. From my point of view and depending solely on my own freelancing experience of 10 years I can say that among experienced and professional freelancers only those who are really really desperate to "score" a job (to improve their JSS or some other reason) would apply to a job offer that has a wording like your snippets. However you can find $3-5/hour beginners, who are also desperate because they need some history under their belts and who don't have the experience to see how a job offer with a wording like that "might" end. If it works for you, then it works for you; I can't say anything about that but I'm pretty sure you are not getting any applications from professional freelancers who know their left from right.

Ace Contributor
Alan B Member Since: Oct 27, 2016
17 of 23

Baris A wrote:

Dear Alan, thank you for your reply. From my point of view and depending solely on my own freelancing experience of 10 years I can say that among experienced and professional freelancers only those who are really really desperate to "score" a job (to improve their JSS or some other reason) would apply to a job offer that has a wording like your snippets. However you can find $3-5/hour beginners, who are also desperate because they need some history under their belts and who don't have the experience to see how a job offer with a wording like that "might" end. If it works for you, then it works for you; I can't say anything about that but I'm pretty sure you are not getting any applications from professional freelancers who know their left from right.


 

Hello, Baris:

 

I'm pretty sure you are not getting any applications from professional freelancers who know their left from right.

AB:  Respectfully... this is quite an incorrect assumption.

Let me repeat:
The good news is... with much effort... I have been able to find some real gems with whom we have managed an ongoing working relationship.

 

Positively,

 

~ Alan

Ace Contributor
Alan B Member Since: Oct 27, 2016
18 of 23

Hello, Baris:

 

Your posts arroused my curiosity about you... so I reviewed your Upwork profile and discovered some very complimentary, substantive Client REVIEWS about you:

 

  • Suggest better design and color scheme for one page summaru
    5-STARS - Dec 2018
    I chose Baris because he read my post carefully and sketched out a rough design idea so that I had an idea about his ideas for the project. Almost all others had a generic response with a link to a generic portfolios.

 

  • Place Product Clipping in Architectural Stockphoto
    5-STARS - Jun 2018 - Dec 2018
    Baris cannot be recommended highly enough. What others say they can do, he really can. And although he's a bit higher in his hourly rate, he is so crazy efficient in his work, that in the end, I got the same results from him for _less_ total money, than from other freelancers.

 

It would appear that you are a seasoned professional-level Freelancer who strives with diligence to bring excellence to the table.

 

Good for you and happy to see as an Employer.

 

Positively,

 

~ Alan

Community Guru
Baris A Member Since: Mar 15, 2017
19 of 23

Thank you Alan, that's very kind of you.

Community Guru
Petra R Member Since: Aug 3, 2011
20 of 23

I have to agree with Baris.

Any client who refers themselves as an employer is a red flag for me. Instant decline / move on.

The relationship between a client and a freelancer is a world apart from that between an employer and an employee. "Both are correct" is wrong. 

 

I CHOSE to have a client - freelancer relationship with the people I work with (**with** - not *for*) and I don't work with people who think they are my employer.

Because unless they employ me with all the benefits that come with "employment", they are not my employer.

 

 

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