Been trying to reset a password but do not receive any emails back. Don't want to create another act

[091adceb]

I've tried several times to reset my passoword. I've also checked in my junk mail folder. Nothing there. I really don't want to create another account. Help!

[BojanS]

Hi Cherie,

You should be able to use this form provided in this help article to reset your password or security question.

Please know that users are not allowed to have more than one account.

Feel free to reach back to us if you need any further assistance.

Thank you!