🐈
» Forums » Clients » Been waiting 6+ hours to contact support
Page options
4355d224
Community Member

Been waiting 6+ hours to contact support

Is support broken?  I told "Data" that I needed to contact support and it said to wait, someone will be here soon...   Never happened.

 

Is there another way to get support?

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi George,

 

I'm sorry for the trouble you had. You can click the question mark icon that shows at the bottom right corner of this page. You may be asked what type of account you need help with, go ahead and select the best option. If you don't receive the information you're looking for, you can click "Ask something else" for more options, including contacting our support team.

 

Please feel free to share more information with us here in the community and we'll gladly help you with it. 

~ Joanne
Upwork
4355d224
Community Member

That’s exactly what I did and its hanging there forever.

[cid:image001.png@01D75800.9238A8B0]

Hi George,

 

I'm really sorry for the inconvenience. I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Latest Articles
Learning Paths