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Billing Issue

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Active Member
Aron S Member Since: Oct 2, 2020
1 of 5

Hi,
Can someone from the support team please get in touch or alternatively provide me with an email address.
I’m have a billing issue and have tried different variations using the “community bot” with no success.
Can this please be looked into as a matter of urgency.

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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 5

Hi Aron,

 

I'm sorry to hear you're having issues with your billing, I checked your account but couldn't seem to find the transaction you're referring to.

Could you please click on my picture next to this post and send me a private message with more info about the transaction you need help with? You should be able to send private messages as soon as you become an Active Member.

 

Thanks!

~Andrea
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Ace Contributor
Naheed M Member Since: Sep 29, 2020
3 of 5

Hi Aron S,

I am sad to hear that you had an issue with billing.  Just inform admin members about this issue and they will revert back to you soon. 

Also, do a private message to the member of Upwork admin. The more quickly you inform the admin members, the sooner you will get the response and your issue will be resolved.

 Thanks.

Naheedmir  

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Active Member
Aron S Member Since: Oct 2, 2020
4 of 5
That’s the problem though...how do I message someone in admin and who? Do you have a link or email address?
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5 of 5

Hi Aron,

 

Please click on my picture to send a PM. Thank you. 


-Joanne
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