Billing Method Verification

[22ff7018]

Hi,

I'm new to the upwork and trying to set the billing method. I had selected the credit card for billing method but the card I used that was Debit Card and the payment was deducted from the account. There are three transactions happened from my account and I received the email also payment received from Upwork.

Please help me out to resolve the issue.

Thanks

[nkocendova]

Hi Sunaina,

The charges you see are temporary charges used to verify your billing method as explained here, and then the actual charge for funding a milestone in Escrow. You can check your 'Transactions' under the 'Reports' tab for more details of your transactions.

[22ff7018]

Hi,

Thanks for your reply. But when I try to put the amount for verifying the billing method it gives me error and now it's showing Contact Support. I can share my account details with the entries shown there.

Please verify my billing method so that I can proceed to pay the freelancer.

Thanks

Sunaina

**Edited for Community Guidelines**

[g_vasilevski]

Hi Sunaina,

One of our team members will reach out to you directly and assist you further, thank you!