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Billing issues

a0829e5e
Active Member
David S Member Since: Jul 6, 2018
1 of 4

Hi.

Im trying to add a billing method but its not allowing me to do so. Not even change the method to paypal. I need urgent help.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi David,

One of our customer support agents will reach out to you directly via ticket and assist you further. You can access your tickets on this Link, thank you.

~ Goran
Upwork
a0829e5e
Active Member
David S Member Since: Jul 6, 2018
3 of 4

Hi, I still haven't been given a clear solution in regard to the matter. I cant add or change my billing method. Aside from credit cards paypal isnt eeven appearing as an option when it comes to picking a billing method. I really need someone to assist directly.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi David,

 

We apologize about the delay in following up on your support ticket. We'll make sure someone from our team updates your ticket soon regarding the issue you're having. Please do keep communicating through your support ticket in order to keep all information in one place but feel free to follow up here if you have any additional concerns. Thank you!

~ Bojan
Upwork
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