Jul 6, 2021 05:19:59 PM by Cassandra K
I have set up an account for my business to hire freelancers. When I go to add a credit card for making payments it is looking for a “First Name” and “Last Name”, however my business credit card has the business name rather than an individual’s name so the first and last name input boxes are not appropriate.
Please advise.
PS - have Upwork eliminated the ability to contact support directly? This (community suppport/forum) was the only option I was able to find even though reading their "Upwork Help Center" states that I should have seend a button for contacting Upwork Customer Support.
Jul 6, 2021 07:26:55 PM by Pradeep H
Hi Cassandra,
Thank you for your message.
If you have a business card, you can add the name on the card in the First Name and Last name box. Our team will reach out if they need further clarification on your billing method. You can contact our support by clicking the 'Get Support' button at the bottom right of this page or feel free to message us here if you need further assistance.
Thank you.
Pradeep.