CAD vs USD Payment Issue

[9d8cc96d]

Hello - I submitted a request for a freelancer and I posted $100 CAD. I then found a freelancer to do the work for $100 CAD, but when I put the $100 in escrow, I got charged $100 USD, which converts to a much higher amount in CAD. I should only be charged $100 CAD. Can you please fix this!

I also received two processing fees, even though I updated it to be one amount in escrow (one payment), rather thant two milestones. So why do I have two processing fees?

Also - how do I contact Upwork direclty? How do they not have an email contact or phone number? I kept getting defauled to coming to this community page. 

[BojanS]

Hi Aleksandra,  while you can have your credit card be charged in your local currency, all budgets, rates, transactions and fees are displayed in USD on the Upwork site. I see you were able to modify the offer but we'll still have one of our support agents reach out to you directly and address your questions and concerns.

Thank you!