CARD REJECTED MY REFUND

[kelvin-mutevu]

I had set up a project and got a refund at the end of the project. Upwork reversed the funds to my card but my card, however, rejected the funds (the money did not get into my account). How do I resolve this? 

[NikolaS]

Hi Kelvin,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.