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CARD REJECTED MY REFUND

kelvin-mutevu
Active Member
Kelvin M Member Since: Oct 12, 2018
1 of 2

I had set up a project and got a refund at the end of the project. Upwork reversed the funds to my card but my card, however, rejected the funds (the money did not get into my account). How do I resolve this? 

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2 of 2

Hi Kelvin,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola

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