Mar 16, 2021 01:05:54 AM by Andrew H
I have now noticed many errors in a book written for me by someone on UPWORK. The person has been paid. The book can not be released due to the errors. The writer is not responding. Can I get my money back? Thanks
Mar 16, 2021 02:38:34 AM by Aleksandar D
Hi Andrew,
I checked and the funds in Escrow were never released and a refund request was initiated when you ended the contract. The freelancer has 7 days to either approve or decline the request. However, your freelancer already accepted the request. You can expect the refund to reflect on your account within 5 business days. For more information, you can check this help article.
Thank you.