Apr 9, 2019 02:36:23 PM by Pavel F
I am new to Upwork and when I am gonna hire a freelancer, adding billing method are required.
But I can not see Paypal option on billing method page so cannot hire because of that.
If anyone knows why this happened, please gimme advise.
Best
Solved! Go to Solution.
Apr 9, 2019 03:21:39 PM by Bojan S
Hi Pavel,
Please note that Paypal is not an available billing method for all users, you will be able to select from an alternative billing method in your account payment options.
Thank you.
Apr 9, 2019 03:21:39 PM by Bojan S
Hi Pavel,
Please note that Paypal is not an available billing method for all users, you will be able to select from an alternative billing method in your account payment options.
Thank you.
Jun 6, 2019 09:57:27 PM by Ilie P
I am having the exact same problem.
I cannot add PayPal as a billing method, despite being verified, having a card linked to it and all the requirements from the documentation page.
Bummer!
Jun 6, 2019 11:06:52 PM by Avery O
Hi Ilie,
It looks like Paypal is available to you. I wanted to check what error you were getting when you were trying to add your Paypal account as a billing method?
Jun 6, 2019 11:23:48 PM by Ilie P
Hi,
There is no error. When I wand to add the Billing method my only option is to add a card. There is no way for me to link PayPal. I understand there needs to be a guarantee behind that PayPal, so it is an old account, active, with cards linked to it and so on. But at the moment there is no option for me to link it to UpWork 🙂
Jun 6, 2019 11:44:43 PM by Goran V
Hi Ilie,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
Jun 10, 2019 09:57:54 AM by Ilie P
Hello,
Is there an ETA for when I will be contacted by support? Or do I need to do something... I am not sure now what is the next step for me.
Thank you
Jun 10, 2019 10:46:42 AM by Bojan S
Hi Ilie,
I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
Jun 11, 2019 12:50:23 PM by Valeria K
Hi Ilie,
I was just checking your case and wondered if you were able to click Add Method button in your Billing Methods Settings and then scroll down a little to see PayPal. Credit card is the first option and PayPal is right below it:
Jun 12, 2019 05:27:29 AM by Ilie P
Thank you for the reply, but there is no scroll available on my screen. I tried tabbing through, using the mouse and the keyboard but there is not scroll.
Jun 12, 2019 05:49:39 AM by Goran V
Hi Ilie,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
Aug 6, 2019 12:21:34 PM by Vladyslav K
Hi, I have the same issue with not seeing PayPal option for my billing, even though my location is US. Can someone assist me, as well? Thanks.
Aug 6, 2019 01:35:49 PM by Bojan S
Hi Vladyslav,
I checked this for you and PayPal should be available for you to add it as billing method. Could you please click Add Method button in your Billing Methods Settings and then scroll down to see PayPal option as shown in this screenshot:
Thank you!
Aug 27, 2019 08:13:46 PM by Chelsea P
Hi, I am having the same problem. I cannot pick PayPal as a billing method because I only have the credit or debit card option. I hope you can help me resolve this problem. Thank you
Aug 27, 2019 11:14:17 PM by Avery O
Hi Chelsea,
Could you please confirm if you are trying to add Paypal as a billing method to your client account? If Paypal is not showing as an option, it means that Paypal is not supported as a billing method in your location.