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Can not download Attachment

Active Member
Ghadeer H Member Since: Mar 25, 2020
1 of 5

Good day everyone..

I want to download the attached file in my job and I get an error:

"It is not safe to download this file. If you really want to access this file please contact Customer Support."

I have asked the freelancer to send it in the messages but I think he is not available right now due to time zone differences I need to submit the project now 

 

if you can please help me .

 

Thanks

 
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Ghadeer,

 

I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and share your file with you. Thank you.


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Active Member
Ghadeer H Member Since: Mar 25, 2020
3 of 5

Yes ,please I would appreciate that 

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Active Member
Ghadeer H Member Since: Mar 25, 2020
4 of 5

How much time they will take?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
5 of 5

Hi Ghadeer,

 

Our team will create a ticket for you as soon as possible, thank you for your patience. 


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