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Can't Change Email Address
Feb 1, 2019 01:16:02 PM by Florian F
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Feb 1, 2019 01:16:02 PM by Florian F
I cannot change the email address associated with my account.
When I request, that the email address be changed I am supposed to receive a confirmation email with a link to confirm the email address change.
However, what I am getting (sent to my old email address) looks like this:
"This email confirms that you changed the email address associated with your Upwork account. No further action is required.
Please contact Upwork Support if you did not authorize this change. "
That's not true.
The email address is still the same inside Upwork and the system only says:
"We sent a verification request to [my new email address]"
However, no email is ever sent to my new email address either.
I've checked the spam folder.
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