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proboobf
Community Member

Can't add payment method

I am trying to add a payment method, but it keeps saying to enter credit card details - I have already entered it, but it's not giving the option to do anything else.

 

 

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Delroy M,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
962b4e44
Community Member

Hi,

 

I have used Gmail to sign in to upwork.. I cant add payment method. It directly goes into Password & Security and says this:

You currently use Google Sign-in to login. We will only ask for your Upwork password if we need to verify your identity.

 

Please help.

 

Thanks,

Bhaskar

Email: **Edited for Community Guidelines**

Hi Bhaskar,

 

Thank you for your patience. One of our team members already reached out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
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