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6627dc86
Community Member

Can't enter the phone number in the account

Hello!

I am facing the problem when entering the phone number in my account in the format (mobile operator code) space number. See the attachment.

 

Thank you in advance.

 

**Edited for Community Guidelines**

6 REPLIES 6
AleksandarD
Community Manager
Community Manager

Hi Andrey,

 

Can you please try adding the phone number without space? Let me know if you continue having the problem after trying that so that I can assist you further.


Thank you.

~ Aleksandar
Upwork

Hi Aleksandar,

 

Sure, I've tried but it doesn't work for me. Does it depend on the browser? I'm using firefox.

Hi Andrey,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

Thanks a lot. He/she is helped me.

73aff81c
Community Member

I also cannot enter in a "valid" phone number according to the registration page.

I also tried the "get support" but the bot doesn't know how to assist with that.

 

Hi Megan,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your number. Thank you.

~ Goran
Upwork
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