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8a1c15fc
Member

Can't hire a freelancer

Hello,

 

I am having the same issue where I can't hire a freelancer and the error message just says "There is a problem with your account. Please contact customer support for assistance." I'm logged in as a client and put in my payment information more than once. How can I solve this issue?

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Maxine,

 

I apologize for the trouble this caused. We'll have one of our agents reach out to you via a support ticket to assist you with hiring a freelancer. 

 

Thank you for reaching out to us. 

~ Bojan
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