Oct 28, 2020 07:15:02 AM Edited Oct 28, 2020 07:38:50 AM by Maxine F
Hello,
I am having the same issue where I can't hire a freelancer and the error message just says "There is a problem with your account. Please contact customer support for assistance." I'm logged in as a client and put in my payment information more than once. How can I solve this issue?
Oct 28, 2020 07:44:35 AM by Bojan S
Hi Maxine,
I apologize for the trouble this caused. We'll have one of our agents reach out to you via a support ticket to assist you with hiring a freelancer.
Thank you for reaching out to us.