Can't login

[Abdelmalek O]

hi, i have the same problem. I can't log in my account, please help me.

[Abdelmalek O]

i have this message when i try to log in

"Your Google account cannot be accessed at this time. Try troubleshooting this issue ..."    how can i resolve this problem please ?

[Avery O]

Hi Abdelmalek, 

Could you please confirm if you used your Google credentials to log in to your Upwork account. 

[Abdelmalek O]

Hi, thank you for answering madam. Yes i use my Gmail account to access it directly , and all of a sudden when i enter my email adress, i am told that i must log in with the gmail account and when i do , there is nothing. please madam help me recover my account.

thank you

[Anelia M]

Hello! I have also been experiencing the same problem and I just made a new account so that I can find a solution from a moderator potentially. Some time ago I sent an email but apparently it did not reach a mod and I am still experiencing the same issues. Could I have some assistance as well? 

[Andrea G]

Hi Anelia,

I checked your account and it looks like you were able to log in. Please let us know if you need any further assistance.

Thanks!

[Anelia M]

I just made this account with this email for the sole purpose of accessing this question section, the problem I've been having is with a different one. Can I PM it to a moderator or something so that it can be checked?

[Andrea G]

HI Anelia,

Sure thing! I apologize for the confusion. Please click on my picture next to this post and send me a private message with more info about the account you need help with.

Thanks!

[Erhan T]

Hi there,

I am experiencing a similar issue. I get ERR_TOO_MANY_REDIRECTS after entering my password. I tried clearing cookies and browsing data. Does not seem to help.

[Luiggi R]

Hi Erhan 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.