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Nicolas's avatar
Nicolas M Community Member

Can't remove Activity Code requirement. Freelance can' track time without activity code

Hey !

 

Time ago I upgrade my client account and tried the Upwork PLUS features, including the Activity Code. But now, I am using the default (not-PLUS) client account.

 

I have a contract with a developer, but Upwork application requieres the freelance to input an activity code (mandatory). On my Client side, I can't add Activity Codes (which is OK, because I am not using the PLUS services anymore), but also, I can't remove the Activity code requirement.

 

So the freelance can' track time. Appreciate your help on this. 

 

Thanks !

 

**Edited for Community Guidelines**

2 REPLIES 2
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Nicolas,

 

Thanks for bringing this to our attention. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi
Nicolas's avatar
Nicolas M Community Member

Ok, thanks ! 😀