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Can't shortlist, and shows unread

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Active Member
Matthew C Member Since: Mar 10, 2019
1 of 6

There is a bidder on one of my projects, that can't be shortlisted, and shows "NEW" even though I've read his proposal and messaged with him. It won't let me shorlist him, and after 24 hours, still shows as a new unread proposal.

 

Anyone else have this issue?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 6

Hi Matthew,

 

Could you please reach out to me via PM with the freelancer name so that our team can investigate this further? Thank you.


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Active Member
Matthew C Member Since: Mar 10, 2019
3 of 6
I'm trying...did you get anything?
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Matthew,

 

I didn't receive any PMs, but I sent you a Test PM now.
If you haven't received it let me know, thank you.


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Active Member
Matthew C Member Since: Mar 10, 2019
5 of 6

can't get email to work well, but put the contact link in the subject line...seems to have worked

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 6

Thanks for the PM Matthew,

 

I`ve escalated this to our engineering team and one of our team members will reach out to you via ticket as soon as possible to assist you further.


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