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faisy007
Community Member

Can't use my Credit Carad

Hi,

 

I'm unable to use my credit card on Upwork. Everything is fine from my bank side as I'm using my card without any issues on other sites like **Edited for Community Guidelines** and **Edited for Community Guidelines**.

 

 

In addition, I was able to use my card before but then it was expired and I tried to add new card after removing old one, I'm unable to add that.

 

Please help. Thank you

2 REPLIES 2
thats2enam
Community Member

Please post the error message

 
 
 
 
 
AleksandarD
Community Manager
Community Manager

Hi Faisal,

 

Thanks for reaching out to us. I checked and it seems that you have a ticket regarding the issue with the billing method. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively.

 

Thank you.

~ Aleksandar
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