Cancelling a tip

[457eb54c]

I had paid my client a tip, but didn't see there was a 3% fee. The tip did not go through, and now the site wants me to update my card. How can I cancel this tip, then give a lower amount tip?

[AleksandarD]

Hi Michael,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.