Cannot edit card/remove card NOR add new card?

[9be386c6]

Hi!

I seem to have been stuck in a catch 22. I need to switch credit cards for my payments since it will expire soon. But I cannot:

- add a new card (a warning comes up telling me that "you already have this payment method on file. Please review your current payment methods"

- delete the old card (since you can't delete a method before you have added a new one)

- edit the old card

So - what shall I do??

[g_vasilevski]

Hi Jonna,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. If you have any additional questions, let me know. Thank you.

[dedo-yannick]

Hello, I would like to modify my bank details given on the site.

[g_vasilevski]

Hi Yannick,

Feel free to go to Settings and edit your payment method or billing method. If you`re experiencing any problems on your end please let me know. Thank you.

[21a64162]

Goran,

I'm having the same issues as Jonna:

I seem to have been stuck in a catch 22. I need to switch credit cards for my payments since it will expire soon. But I cannot:

- add a new card (a warning comes up telling me that "you already have this payment method on file. Please review your current payment methods"

- delete the old card (since you can't delete a method before you have added a new one)

- edit the old card

Can you pls reach out to me so that I may change my credit card? Thank you

[BojanS]

Hi Yvette,

It looks like you were able to update your billing method. Feel free to reach back to us if you still need any assistance.

Thank you!