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38b3dff1
Community Member

Cannot login after changing email address

I changed my email address in settings. Upwork sent an email to that email address for me to validate, to complete the change. When I clicked on the link, it asked for my user name (ostensibly the email address). I entered that, and it said user name not valid. What to do??? Thanks. 

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Larry,

 

I have requested the assistance of our team. One of our agents will assist you directly via a support ticket.

~ Joanne
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