Cannot login

[7ca571c0]

Hi,

I have a severe problem. I cannot access my original account as I appartenly forgot my password. However, I do not receive any reset mails, though the mail address is 100% correct. The account is very important to me as I depend on the history stored there.

I created a new account (which I use momentarily) in order to get to the help section of the website. But it is essential for me to get all the info of my original account.

Can anybody help me?

Thank you, Margit

[g_vasilevski]

Hi Margit,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your original account. Thank you.