I have tried several times with several different discriptions but I get this message:
We have detected that one or more of the code snippets you included may be unsafe. You must remove them from your job description before you can continue upwork.
I'm having exactly the same problem. Getting the infamous "code snippet" warning, regardless of the wording I use in the text-only description. Not going to invest the time to try three other browsers, repeated clear my cache, or any other (blame the user) solution. New user, first post.
I heard from Remy in customer support. And, unfortunately, I was asked to do exactly what I told you I wasn't going to do: clear my cache, clear my cookies, relaunch my browser, etc. I'm sorry no one bothered to read my inital help post.
What you don't get is that this isn't a user problem. This is a problem between Upwork and your third-party provider whose systems are triggering the code snippet error message even where nothing but text is entered and no code is present.
I'm unwilling to invest my time to try and work around a problem between Upwork and your third-party provider. And it is irritating to be asked to do so. The "blame the user / make the user jump through hoops for a technical workaround" response is inappropriate. It's creating a miserable customer experience. And, for me, it isn't necessary. I posted on a competing site instead, without any sort of problem.
Bad form, Upwork. Try harder.
Now I see why good clients don't hire on Upwork anymore! I am trying to post a job for the first time, but I keep getting the OP's error no matter how I word the job description or even if I remove my attachment. Can a moderator please help?? This is an urgent project. Also, please don't tell me to clear my cache or delete cookies, as others users have done the same and keep getting the error.
Avery O wrote:
A member of the Customer Support Team will reach out to you to assist you further with your concern.
Thanks for your quick response Avery. I just asked the CS team to close the ticket because I found a workaround. I used an html stripper for my job description text, and that seemed to work; please do not remove this link, as it could help other frustrated clients: **Edited for Community Guidelines**